Guest Services Professional

3 days ago

Sydney, New South Wales, Australia beBeeGuest Full time $55,000 - $85,000

Job Title: Guest Services Professional

\Entities:
Provide exceptional customer service by responding promptly, efficiently and courteously to guest requests during check-in, check-out and throughout their stay.
Answer reservations inquiries via phone or email in a timely manner.
Maintain professionalism and ensure procedures are followed regarding guest confidentiality and company policies.
Take ownership of tasks as required, such as securing payments and issuing room keys to assure guest satisfaction.
Maintain procedures related to credit and cash transactions and relevant charges to guest accounts.

About You

You are a seasoned customer service professional who understands how to deliver world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role.


Your role will be pivotal in shaping the success of our Hotels at The Star.


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