E-Learning Specialist
4 days ago
LMS Administrator
\As a highly experienced Learning Management System (LMS) administrator, you will be the primary point of contact between internal end-users and external system vendors.
\This role plays an integral part of a multi-disciplinary team to ensure that goals and objectives of new business development requests are accomplished within prescribed timeframes.
\Key Responsibilities:
\- Create, modify, and delete courses for staff training and development purposes.
- Manage licenses to the system to ensure authorized access and minimize costs.
- Collaborate with course content owners to optimize learning delivery and outcomes for staff.
- Gather user requirements for system enhancements and communicate these to the vendor.
- Manage vendor delivery of requested enhancements to meet the needs of the organization.
- Test enhancements to ensure they meet quality standards.
- Communicate new features coming from system releases and how they can be utilized to solve business problems.
- Utilize the system's reporting capability to produce reports on key metrics such as completions, enrollments, etc.
- Identify opportunities for automation to increase efficiency and reduce manual errors.
- Manage system permissions to ensure appropriate access and security controls are in place.
- Work with stakeholders to drive course content governance and adherence to organizational standards.
About You:
\- Minimum of 5 years commercial experience in LMS administration.
- Experience and deep knowledge of Sharable Content Object Reference Model (SCORM).
- Experience working with vendors, ideally those specializing in LMS solutions.
- Technical, maintenance, and development support experience.
- Experience enhancing functionality, dashboards, user experience, reporting, and automation within LMS environments.
- Ability to identify opportunities for process improvements and leverage system functionality for greater efficiency and effectiveness.
- Development of automation within training and induction functions.
- Support successful implementation of solutions through effective communication and project management skills.
- Ensure ongoing management and governance practices are put in place for each initiative.
- Excellent written and verbal communication skills.
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