
Strategic Digital Roadmap Specialist
6 days ago
We are seeking a talented specialist to shape the strategic roadmap for our website.
The successful candidate will be responsible for overseeing the development, delivery and maintenance of our website, with a keen focus on creating a positive customer experience.
Key Responsibilities:
- Foster and maintain robust relationships with internal and external partners to ensure alignment on roadmaps and successful delivery plans.
- Manage backlogs, estimate work, and prioritise tasks in collaboration with digital teams.
- Drive website effectiveness by setting commercial targets, monitoring progress, and reporting on all digital activities.
- Gather and analyze feedback from customers, stakeholders, and other teams to inform requirements, features, and product enhancements.
- Work closely with the IT team to consider security practices, risks, capacity, and performance aspects of our digital platforms.
- Provide informed recommendations to Executive management as needed.
About You:
- 3+ years' experience with responsibility for website delivery in a management or specialist capacity.
- Experience in high-performing digital teams or organisations with a track record of improving customer experience.
- Ability to manage external digital supplier relationships and ensure compliance and risk awareness.
- Degree or qualification in digital technology-related discipline.
About This Opportunity:
This role offers the opportunity to drive strategic growth and improve customer satisfaction through effective digital platform management.
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