Gaming Operations Manager

7 days ago


Melbourne, Victoria, Australia Woolworths Group Full time

About the Role

We are seeking a highly skilled and experienced Gaming Manager to join our team at Woolworths Group. As a Gaming Manager, you will be responsible for the day-to-day operations of our gaming room, leading and developing a team to ensure an outstanding guest experience every time.

Key Responsibilities

  • Be responsible for the overall management of the gaming room, ensuring compliance with regulatory requirements and operational excellence.
  • Lead and develop a high-performing team to deliver exceptional customer service and achieve business targets.
  • Coordinate training and development programs for the team to enhance their skills and knowledge.
  • Ensure the gaming room is presented to the highest standards, maintaining a clean and safe environment for customers.
  • Implement and champion our Responsible Gambling Code, promoting a culture of responsible gaming practices.

Requirements

  • Proven experience in gaming management, preferably within a venue.
  • Ability to lead and motivate a team, building a positive and inclusive culture.
  • Operational experience in achieving financial and business targets.
  • Current RSA and RSG/RCG certifications are essential.
  • Passion for delivering exceptional customer experiences and driving business growth.

What We Offer

  • An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands.
  • Endeavour Wellbeing Support Program.
  • Paid parental leave for permanent team members.
  • Annual Share Purchase Plan for eligible team members.
  • Awards Nights.
  • Service Recognition Program.
  • Opportunities to grow your career within ALH and the wider Endeavour Group network.

About Us

We are part of the Woolworths Group, a leading retail and hospitality company. We are committed to creating a safe, inclusive, and fun environment for our customers and team members. We believe in the importance of teamwork, innovation, and customer satisfaction. If you are a motivated and experienced gaming professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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