Current jobs related to Technical Services Engineer - Sydney, New South Wales - MongoDB

  • Technical Services Engineer

    1 month ago

    Sydney, New South Wales, Australia MongoDB Full time

    About MongoDBMongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to make it easy for organizations of all sizes to build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash...

  • Technical Services Engineer

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.Our industry-leading developer...

  • Technical Service Engineer

    1 month ago

    Sydney, New South Wales, Australia KBR Full time

    About KBRKBR is a global company that delivers science, technology, and engineering solutions to governments and companies around the world. With a diverse team of experts, we provide a broad spectrum of capabilities across Australia and the Asia Pacific.The OpportunityWe are currently seeking highly motivated Technical Service Engineers with Defence...

  • Technical Service Engineer

    2 months ago

    Sydney, New South Wales, Australia KBR Full time

    About the RoleWe are seeking a highly motivated Technical Service Engineer to join our team at KBR. As a Technical Service Engineer, you will be part of a level 3 team of subject matter experts responsible for providing technical expertise to clients in various environments.Key ResponsibilitiesProvide L3 Technical Support and administration via clients ITSM...

  • Technical Service Engineer

    4 weeks ago

    Sydney, New South Wales, Australia KBR Full time

    About KBRKBR is a global company that delivers science, technology, and engineering solutions to governments and companies around the world. With a diverse team of experts, we provide a broad spectrum of capabilities across Australia and the Asia Pacific.The OpportunityWe are currently seeking highly motivated Technical Service Engineers with Defence...

  • Technical Services Engineer, Partners

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.We are seeking a...

  • Technical Services Engineer, Partners

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.We are seeking a...

  • Technical Services Engineer, Partners

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is on a mission to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.As a Technical Services Engineer at MongoDB, you will...

  • Technical Services Engineer, Partners

    4 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    About MongoDBMongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.We...

  • Technical Services Engineer, Partners

    1 month ago

    Sydney, New South Wales, Australia MongoDB Full time

    About MongoDBMongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.We...

  • Technical Services Engineer, Partners

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is a leading developer data platform that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.As a Technical Services...

  • Technical Service Engineer L3

    1 month ago

    Sydney, New South Wales, Australia KBR Inc. Full time

    About KBR Inc.KBR Inc. is a leading provider of science, technology, and engineering solutions to governments and companies worldwide. With a diverse team of experts, we deliver complex projects and services that drive innovation and success.The Opportunity:We are seeking a highly skilled Technical Service Engineer L3 to join our team. As a key member of our...

  • Field Service Engineer

    2 months ago

    Sydney, New South Wales, Australia DroneShield Limited Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at DroneShield Limited. As a Field Service Engineer, you will play a critical role in ensuring our customers receive the best possible support, from initial engagement to after-sales product support.Key ResponsibilitiesCollaborate with the sales team to provide technical...

  • Technical Services Engineer, Partners

    3 weeks ago

    Sydney, New South Wales, Australia MongoDB Full time

    MongoDB is on a mission to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.As a Technical Services Engineer at MongoDB, you will...

  • Technical Service Engineer

    2 months ago

    Sydney, New South Wales, Australia KBR Full time

    About KBRKBR is a leading provider of science, technology, and engineering solutions to governments and companies around the world. With a diverse team of experts, we deliver complex projects and services that drive innovation and mission success.The OpportunityWe are seeking a highly motivated Technical Service Engineer to join our team. As a Technical...

  • Technical Service Engineer L3

    4 weeks ago

    Sydney, New South Wales, Australia KBR Inc. Full time

    About the Role:KBR is seeking a highly skilled Technical Service Engineer to join our team. As a key member of our Level 3 team, you will provide technical expertise to clients across various environments and provide L3 Wintel incident management within their ITSM toolset.Key Responsibilities:Provide L3 Technical Support and administration via clients ITSM...

  • Customer Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Philips Full time

    Job SummaryWe are seeking a highly skilled Customer Support Engineer to join our team based in Central West NSW. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring the maintenance and development of robust customer relationships, and providing expert technical advice on maintenance, installation,...

  • Senior Service Engineer

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewElevate Your Career with Microsoft Advertising as a Senior Service EngineerAt Microsoft, we're revolutionizing the advertising landscape with cutting-edge technology and scale. Our comprehensive solutions span search, display, native, retail media, video, and Connected TV (CTV), reaching nearly 190 countries.Be a Part of Our StoryAs a Senior Service...

  • Technical Solutions Engineer

    3 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-tier technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to drive customer success.Key ResponsibilitiesRespond...

  • Principal Technical Safety Engineer

    4 weeks ago

    Sydney, New South Wales, Australia Wood Full time

    Wood is seeking a Principal Technical Safety Engineer to join our Operations business in Perth CBD. This permanent role is available on a full-time or part-time basis and offers a unique opportunity to partner with a major player in the Oil & Gas industry on a major brownfields Engineering Service Contract. The successful candidate will have a strong...

Technical Services Engineer

2 months ago

Sydney, New South Wales, Australia MongoDB Full time
About MongoDB

MongoDB is a leading provider of cloud-based database solutions, empowering innovators to create, transform, and disrupt industries by unleashing the power of software and data.

We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.

Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in over 115 regions across major cloud providers.

Job Summary

We are seeking a highly skilled Cloud Technical Services Engineer to join our elite Technical Services organization. As a Cloud Technical Services Engineer, you will provide exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products.

You will work closely with customers to translate technical concepts and patterns into generalist's terms, helping them understand, install, and use our cloud products effectively.

Key Responsibilities
  • Advise customers on strategies and documented practices for making best use of our cloud products
  • Translate technical concepts and patterns into generalist's terms for our customers
  • Troubleshoot technical problems with our cloud products
  • Collaborate with the MongoDB product management and development teams on behalf of our customers
  • Document solutions in our knowledge base system to increase efficiency for our customers and team members
Requirements
  • Excellent communication skills, both written and verbal
  • Knowledge of Amazon Web Services, or other major cloud providers
  • Ability to diagnose and troubleshoot problems across a variety of environments
  • Patience, empathy, and a genuine desire to help others
  • Fluency in a foreign language, especially Spanish, Japanese, or Mandarin
  • Industry certifications such as RedHat Certified Engineer, AWS Certified Solutions Architect, or other related subjects
  • Fundamental understanding of MongoDB, or other databases
  • Previous application support experience
What We Offer

We are committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys.

MongoDB is an equal opportunities employer and is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.