
Senior Commercial Revenue Manager
1 week ago
About this role:
\As a key member of our team, you will be responsible for driving revenue growth and commercial strategy across all in-park spend categories.
\This senior leadership role requires strong financial acumen, a data-informed approach to decision-making, and the ability to implement best-practice operational processes that streamline workflows, strengthen cost control, and improve efficiency.
\You will also be responsible for ensuring every commercial touchpoint delivers high-quality customer experiences that drive satisfaction, loyalty, and spend.
\Key responsibilities:
\- \
- Develop and implement innovative strategies to enhance product offerings, drive business growth, and respond to sustainability and market trends\
- Leverage market analysis and guest data to shape pricing strategies, new product development, and package design to optimise yield and broaden guest appeal\
- Mentor and develop a high-performing commercial team, embedding a culture of accountability, innovation, and alignment to organisational priorities\
- Budget management, financial reporting and analysis\
- Synergies with cross-functional teams to ensure aligned goals and objectives\
- Eco-conscious practices and sustainable development within revenue-generating activities\
- Contract negotiation and tender management, securing favourable outcomes while maintaining collaborative and long-term partnerships\
- Strong organisational capability, sound problem-solving and confident decision-making skills\
- Proven leadership ability and emotional intelligence, engaging effectively across all levels of the business\
- Foster diversity, inclusion, and a shared passion for conservation\
- Comfortable working in an outdoor environment, including extensive walking due to our footprint, and in an environment with animals\
- Maintain accurate records and reports on sales, profits, costs, and other financial metrics\
- Analyse sales trends and use data to inform future marketing and sales initiatives\
- Implement process improvements to increase efficiency and productivity\
- Other duties as required by the organisation\
- Work collaboratively with colleagues and departments to achieve shared goals\
- Embody the values and mission of the organisation\\
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