Lead Branch Manager

4 days ago


Australia Westpac Group Full time

Leadership Opportunity in a Branch Setting

Full-Time Position with Ongoing Training

Grow Your Career with Westpac Group

As the Lead Branch Manager, you will play a key role in leading a frontline team that provides exceptional customer service and exceeds customer expectations. You will be responsible for managing the day-to-day operations of the branch, including financial management and risk management. You will also be responsible for inspiring and motivating your team to achieve their best, while fostering a culture of inclusivity and diversity.

Key Responsibilities:

  • Lead and manage a team of customer service professionals and business specialists
  • Manage the financial and operational performance of the branch
  • Develop and implement strategies to drive business growth and customer satisfaction
  • Collaborate with other teams to achieve business objectives
  • Provide ongoing training and development opportunities for team members

What We Offer:

  • Competitive remuneration package
  • Ongoing training and development opportunities
  • Opportunities for career growth and advancement
  • A supportive and inclusive work environment
  • Access to industry-recognized qualifications and training

Requirements:

  • Proven leadership and management experience in a customer-facing role
  • Strong financial and operational management skills
  • Ability to inspire and motivate a team to achieve their best
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

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