Lead Branch Manager
4 days ago
Leadership Opportunity in a Branch Setting
Full-Time Position with Ongoing Training
Grow Your Career with Westpac Group
As the Lead Branch Manager, you will play a key role in leading a frontline team that provides exceptional customer service and exceeds customer expectations. You will be responsible for managing the day-to-day operations of the branch, including financial management and risk management. You will also be responsible for inspiring and motivating your team to achieve their best, while fostering a culture of inclusivity and diversity.
Key Responsibilities:
- Lead and manage a team of customer service professionals and business specialists
- Manage the financial and operational performance of the branch
- Develop and implement strategies to drive business growth and customer satisfaction
- Collaborate with other teams to achieve business objectives
- Provide ongoing training and development opportunities for team members
What We Offer:
- Competitive remuneration package
- Ongoing training and development opportunities
- Opportunities for career growth and advancement
- A supportive and inclusive work environment
- Access to industry-recognized qualifications and training
Requirements:
- Proven leadership and management experience in a customer-facing role
- Strong financial and operational management skills
- Ability to inspire and motivate a team to achieve their best
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
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