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Branch Manager
2 months ago
Talentright is seeking a highly skilled and experienced Branch Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our branch, providing exceptional customer service, and driving sales growth.
Key Responsibilities:- Customer Service: Serve as the primary point of contact for customers, handling inquiries, and resolving issues in a timely and professional manner.
- Branch Operations: Manage the branch's daily activities, including inventory management, stock control, and maintaining a clean and organized workspace.
- Sales and Revenue Growth: Identify opportunities to drive sales growth, develop strong relationships with customers, and meet or exceed sales targets.
- Team Management: Supervise and mentor a team of customer service representatives, providing guidance and support to ensure excellent customer service.
- Project Management: Develop and implement projects to improve branch operations, customer service, and sales performance.
- Experience: Proven track record in sales and customer service roles, with experience in managing a team and driving sales growth.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Knowledge: General knowledge of industrial products and services, with a focus on welding processes and products.
- Education: High school diploma or equivalent, with a focus on business or a related field.
- Act with Honest Intent: Demonstrate integrity and honesty in all interactions with customers, colleagues, and stakeholders.
- Be a Learner, Not a Knower: Embrace a growth mindset, seeking opportunities to learn and develop new skills.
- Embrace Grit without Ego: Demonstrate resilience and determination in the face of challenges, while maintaining a humble and collaborative approach.
- Serve with Certainty: Provide exceptional customer service, with a focus on meeting and exceeding customer expectations.
- Build Connected Communities: Foster strong relationships with customers, colleagues, and stakeholders, building a sense of community and connection.
- Salary: Competitive salary range of $70,000 to $80,000 per annum.
- Benefits: Comprehensive benefits package, including a vehicle, phone, and potential profit share.
- Work Schedule: Work from 7:30 am to 4:30 pm, with some flexibility for early starts or late stays.