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Health Transformation Leader

2 weeks ago


Sydney, New South Wales, Australia beBeeTransformation Full time $160,000 - $180,000
Health Transformation Lead

The role of a Health Transformation Lead involves leading complex initiatives in the health sector, focusing on contact centre and telephony transformation, cloud platforms, and product/service development.

Key Responsibilities:
  • Lead multi-stream programs involving health sector transformation, contact centre, and telephony solutions.
  • Oversee solution delivery leveraging cloud platforms.
  • Drive product and service development from inception through launch and ongoing maintenance.
  • Ensure program governance, risk management, and compliance with sector regulations.
  • Collaborate with cross-functional teams, vendors, and stakeholders to align scope, budget, and timelines.
  • Manage program-level reporting, benefits tracking, and performance metrics.
  • Support operational readiness, workforce transition, and post-implementation optimisation.
Required Skills and Qualifications:
  • Proven experience as a Program Manager in large-scale transformation initiatives.
  • Strong domain knowledge in health, contact centre operations, and telephony systems.
  • Hands-on experience delivering solutions using cloud platforms.
  • Track record in product/service development and operational management.
  • Excellent stakeholder engagement, vendor management, and governance skills.
  • Strong financial, schedule, and risk management capability.
Desirable Qualifications:
  • Experience in government or regulated environments.
  • Program or project management certification (PMP, MSP, PRINCE2, Agile PM).
  • Understanding of integration and migration strategies in cloud environments.