Front Office Manager Lead

7 hours ago


Penrith Municipality, Australia Hotel and WSCC Full time
Hotel and Western Sydney Conference Centre Career Opportunity

We are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at the Pullman Sydney Penrith.

As an Assistant Front Office Manager, you will be responsible for leading the Front Office, Concierge/Valet, and Guest Service Manager Teams. You will drive service excellence, guest satisfaction, and engagement across the hotel and convention centre.

Key Responsibilities:
  • Develop and lead high-performing teams that deliver exceptional guest experiences.
  • Cultivate a culture of innovation, flexibility, and professionalism within the Front Office Department.
Requirements:
  • Prior experience as an Assistant Front Office Manager or Guest Services Manager is essential.
  • Five-Star hotel experience is advantageous but not necessary.
  • Accor experience is beneficial but not required.
  • Proven track record in leading teams with a strong focus on employee engagement and development.
What We Offer:
  • A competitive remuneration package including estimated salary range $80,000 - $100,000 AUD per annum.
  • Ongoing training and development opportunities with Accor's Registered Training Organisation.
  • Team discounts across Accor's 5,000+ hotels and partnering businesses.
  • On-site complimentary car parking.
About Us:

Pullman Sydney Penrith offers a unique opportunity to work in a market-leading hotel and conference centre. With 153 guest suites, an elite fitness centre, sauna, restaurant, bar, and café, we provide a luxurious stay experience for our guests.



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