Front Office All Rounder

6 months ago

Penrith, Australia Accor Full time

Company Description

Front Office All Rounder (Reception and Food & Beverage) - Part Time Minimum 18 hours per week. 

HIGA hourly wage. 

At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are...

Mercure Penrith is part of worldwide hotel group, Accor. Our hotel has 222 guest rooms located in the heart of the Penrith Panthers precinct. The precinct attracts guests not only for leisure stays but for a variety of events including sporting and conferences. Penrith is a busy city with endless opportunities for events and business growth. 

We are seeking a confident, motivated and engaging Front Office All Rounder to join our team. The ideal candidate loves people and is driven to providing exceptional experiences for our guests. 


Job Description

What you will be doing:

As the first point of contact greet guests with a warm welcome every time Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously Make the check-in and check-out process run smoothly Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality, issuing of room keys, handling credit cards and cash handling. Ensure guest and hotel accounts are managed accurately and efficiently. Promote the Accor Live Limitless loyalty program and aim to recruit guests during all interactions. Ensure the security of our guests and their possessions Handle guest complaints in a positive manner escalating as required Provide food and beverage service for guests including barista and bar service, food preparation and ensuring high levels of food safety in preparation Communicate effectively with other departments such as Housekeeping Reservations and Maintenance to ensure guest requests are completed efficiently. Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change Participating in training and development programs to enhance skills and capabilities to increase the guest experience
Qualifications

What we are looking for:

Previous experience as a Receptionist in the hospitality industry is preferred. Experience in Hotel Front Office using OPERA Cloud would be an advantage. A passion for service excellence and fluent in the English language Confident, vibrant, outgoing, and professional personality with the ability to juggle competing demands  Ability to multitask and complete several tasks at the same time. Be able to prioritise tasks to ensure guest requests are completely immediately. Immaculate presentation Physically fit and able to complete a full shift on your feet. Flexibility to work across a 7-day roster including weekends, public holidays. Must hold a current NSW RSA Certificate. Experienced using a Barista coffee machine or be prepared to attend a training course for making coffee. Visa holders require full Australian working rights with no restrictions.
Additional Information

What’s in it for you

Great benefits - worldwide accommodation and food & beverage discounts from you first day.  Live in Sydney's Western Suburbs? Work close to home and avoid the commute to the Sydney CBD. Endless learning & career development opportunities with Australia's largest hospitality group – Accor Industry-leading training and development opportunities with Accor Academy Work your way at Accor with flexible work arrangements Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Mercure Penrith, we look forward to receiving your application.

  • Front Office All Rounder

    6 months ago

    Penrith, Australia AccorHotel Full time

    **Company Description** Front Office All Rounder (Reception and Food & Beverage) - Part Time Minimum 18 hours per week.** **HIGA hourly wage.** At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work...

  • Café All Rounder

    7 months ago

    Penrith, Australia Coffee Grounds Cafe Pty Ltd Full time

    **Hiring Now: Experienced Cafe All Rounder!** Join our vibrant team and start working immediately! We are looking for a dedicated Cafe All Rounder with proven experience in a similar role. If you have a passion for excellent service and thrive in a fast-paced environment, we want to hear from you! **Requirements**: - Must have prior experience in a...

  • Café All Rounder

    3 months ago

    Penrith, Australia Coffee Grounds Cafe Pty Ltd Full time

    **Hiring Now: Experienced Cafe All Rounder!** Join our vibrant team and start working immediately! We are looking for a dedicated Cafe All Rounder with proven experience in a similar role. If you have a passion for excellent service and thrive in a fast-paced environment, we want to hear from you! **Requirements**: - Must have prior experience in a...

  • Barista/all Rounder

    6 months ago

    Penrith, Australia Piccolo Me Henry Street Penrith Full time

    We are seeking a passionate and energetic Barista/Cafe All-Rounder to be part of our amazing team at Piccolo Me - Henry Street Penrith. Our All Rounders create genuine moments of connection with our customers and make a difference in their day. OUR BARISTA/CAFÉ ALL ROUNDERS ARE RESPONSIBLE FOR Delivering exceptional customer service Providing and serving...

  • Barista/all Rounder

    6 months ago

    Penrith, Australia Billy Baxters Full time

    CASUAL BARISTA / ALL ROUNDER Billy Baxters has positions available for friendly CAFE STAFF to work in their busy Café. HOURS AVAILABLE INCLUDES WEEKDAY & WEEKEND. Reliability is essential. Early mornings starts & weekends. Experience in hospitality is essential. Multiple locations. Licence preferred. Lots of hours available for the right person. Work...

  • Barista/all Rounder

    4 months ago

    Penrith, Australia Billy Baxters Full time

    CASUAL BARISTA / ALL ROUNDER Billy Baxters has positions available for friendly CAFE STAFF to work in their busy Café. HOURS AVAILABLE INCLUDES WEEKDAY & WEEKEND. Reliability is essential. Early mornings starts & weekends. Experience in Barista and hospitality is essential. Multiple locations. Licence preferred. Lots of hours available for the right...

  • Barista/all Rounder

    6 months ago

    Penrith, Australia Billy Baxters Full time

    CASUAL BARISTA / ALL ROUNDER Billy Baxters has positions available for friendly CAFE STAFF to work in their busy Café. HOURS AVAILABLE INCLUDES WEEKDAY & WEEKEND. Reliability is essential. Early mornings starts & weekends. Experience in hospitality is essential. Multiple locations. Licence preferred. Lots of hours available for the right person. Work...

  • Barista/all Rounder

    2 months ago

    Penrith, Australia Billy Baxters Full time

    CASUAL BARISTA / ALL ROUNDER Billy Baxters has positions available for friendly CAFE STAFF to work in their busy Café. HOURS AVAILABLE INCLUDES WEEKDAY & WEEKEND. Reliability is essential. Early mornings starts & weekends. Experience in Barista and hospitality is essential. Multiple locations. Licence preferred. Lots of hours available for the right...

  • Barista and Café All Rounder

    7 months ago

    Penrith, Australia Maze Group Australia Full time

    Experienced cafe all rounder/ barista's required in a busy cafe bistro/club Customer service superstars please apply Experience with coffee and waitressing preferred, training is provided Flexible working hours and great environment and culture to work in - Monday to Sunday availability please. Must be flexible. Casual positions available with potential...

  • Barista/all Rounder

    6 months ago

    Penrith, Australia Cafe Harry Hartog Full time

    We are seeking a dynamic and versatile individual to join our team as a Cafe All-Rounder. This role involves a variety of tasks within our cafe, ensuring exceptional customer service and smooth operations. Provide excellent customer service, welcoming guests and taking orders with a friendly and professional demeanor. Prepare and serve a range of beverages,...

  • Cafe All Rounder

    3 months ago

    South Penrith, Australia The Prairie Full time

    Boutique cafe in Penrith is looking for an experienced all rounder to join the team. Duties include: - Making coffee - Table service - Running food - Order taking and input into POS - Taking payment - Clearing tables - General cleaning - Washing dishes To be successful you must: - have experience in a similar role - be customer service focused - have the...

  • Front Office Manager

    7 months ago

    Penrith, Australia Hotel and WSCC Full time

    **Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Front Office Manager to join the brand new Western Sydney Conference Centre and Hotel!** **Introducing Pullman Sydney Penrith** - Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...

  • Café All Rounder/barista

    6 months ago

    Penrith, Australia Al Sultan Full time

    Are you a people person who enjoys a good laugh with people from all walks of life? Do you thrive in a professional and friendly work environment creating a warm and welcoming cafe experience? If so, we have the perfect opportunity for you! Since our establishment in 2020, we have built a reputation for excellence and now, we have a unique opportunity for...

  • Assistant Front Office Manager

    1 month ago

    Penrith, Australia Hotel and WSCC Full time

    **Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Assistant Front Office Manager to join the Western Sydney Conference Centre and Hotel Team!** **Introducing Pullman Sydney Penrith** - Penrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café....

  • Front Office Manager Lead

    1 month ago

    Penrith Municipality, Australia Hotel and WSCC Full time

    Hotel and Western Sydney Conference Centre Career OpportunityWe are seeking a highly motivated and experienced Assistant Front Office Manager to join our team at the Pullman Sydney Penrith. As an Assistant Front Office Manager, you will be responsible for leading the Front Office, Concierge/Valet, and Guest Service Manager Teams. You will drive service...

  • Assistant Front Office Manager

    1 month ago

    South Penrith, Australia Hotel and WSCC Full time

    Panthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Assistant Front Office Manager to join the Western Sydney Conference Centre and Hotel Team! Introducing Pullman Sydney PenrithPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...

  • Assistant Front Office Manager

    1 month ago

    South Penrith, Australia Hotel and WSCC Full time

    Full TimePanthers Group and Pullman Sydney Penrith have an exciting opportunity for an experienced Assistant Front Office Manager to join the Western Sydney Conference Centre and Hotel Team!Introducing Pullman Sydney PenrithPenrith’s First Five-star International Hotel with 153 Guest Suites, Elite Fitness Centre, Sauna, Restaurant, Bar and Café. Secure...

  • Front Office Operations Lead

    1 month ago

    Penrith Municipality, Australia Hotel and WSCC Full time

    Panthers Group and Pullman Sydney Penrith are seeking an experienced Front Office Operations Lead to join the Hotel team.With 153 luxurious guest suites, a state-of-the-art fitness centre, and unparalleled conference facilities, Pullman Sydney Penrith is the epitome of luxury and convenience. As our ideal candidate, you will be responsible for leading a...

  • Front Office Leader for 5-Star Hotel

    4 weeks ago

    Penrith Municipality, Australia Hotel and WSCC Full time

    Unlock Your Career in HospitalityA highly competitive salary of AUD $90,000 - $110,000 per annum is on offer for this exciting opportunity.We are seeking a seasoned Assistant Front Office Manager to join our dynamic team at Pullman Sydney Penrith. As a key member of our leadership team, you will be responsible for developing and leading the Front Office,...

  • Front Office Ambassador

    4 weeks ago

    Penrith Municipality, Australia Hotel and WSCC Full time

    Hotel and Western Sydney Conference Centre OpportunityWe are seeking an experienced Guest Services Attendant to join our team at Pullman Sydney Penrith. As a key member of the Front Office and Concierge team, you will be responsible for delivering exceptional guest satisfaction.About the RoleYou will contribute to an authentically guest-centric,...