Automotive Service Coordinator

1 month ago


Fremantle, Western Australia Melville Mazda Full time
Job Overview

We are seeking a highly skilled Automotive Service Advisor to join our team at Melville Mazda. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our service processes.

About Us

Melville Mazda is a multi-award winning, family owned and operated dealership that prides itself on providing outstanding customer service. We have a strong focus on attention to detail and a personalized approach to ensure all customers are satisfied with their experience.

Key Responsibilities
  • Checking in customers having their vehicles serviced or repaired
  • Answering phone inquiries and email queries
  • Upselling services and maintaining contact with customers throughout the process
Requirements
  • Previous experience as an Automotive Service Advisor
  • An outgoing personality and high standards of personal presentation
  • Excellent organization and time management skills
  • Clear English communication skills - verbal and written
  • Reliability and a strong work ethic
  • Self-motivated
  • Confident computer skills (experience with EraPower or Xtime highly regarded)
What We Offer
  • A competitive base salary of $60,000 per annum
  • Commission-based remuneration structure
  • Company vehicle and fuel card
  • Overtime opportunities
  • Monthly social events and company uniforms supplied
  • A supportive and collaborative work environment


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