Sheraton Club Team Lead

4 weeks ago


Sydney, New South Wales, Australia Marriott Full time
Job Summary

The Sheraton Club Supervisor is responsible for leading the club team and delivering exceptional guest experiences.

About Us

Marriott International is an equal opportunity employer committed to hiring a diverse workforce. We believe in creating a culture that welcomes and connects guests from around the world.

Salary

We offer a competitive salary of approximately $45,000 - $60,000 per year, depending on location and experience.

Key Responsibilities
  • Lead the club team in delivering exceptional guest experiences
  • Process guest check-ins, verifying identity and form of payment
  • Assign rooms and activate/issue room keys
  • Set up accurate accounts for each guest
  • Enter Marriott Rewards information
  • Ensure rates match market codes and document exceptions
  • Secure payment prior to issuing room key and verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests and contact appropriate staff if necessary
  • Follow up to ensure requests have been met
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Benefits

We offer a range of benefits, including:

  • A competitive salary
  • A comprehensive training program
  • Opportunities for career advancement
  • A supportive and inclusive work environment


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