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4 weeks ago
The Sheraton Club Supervisor is responsible for leading the club team and delivering exceptional guest experiences.
About UsMarriott International is an equal opportunity employer committed to hiring a diverse workforce. We believe in creating a culture that welcomes and connects guests from around the world.
SalaryWe offer a competitive salary of approximately $45,000 - $60,000 per year, depending on location and experience.
Key Responsibilities- Lead the club team in delivering exceptional guest experiences
- Process guest check-ins, verifying identity and form of payment
- Assign rooms and activate/issue room keys
- Set up accurate accounts for each guest
- Enter Marriott Rewards information
- Ensure rates match market codes and document exceptions
- Secure payment prior to issuing room key and verify/adjust billing
- Compile and review daily reports/logs/contingency lists
- Complete cashier and closing reports
- Supply guests with directions and property information
- Accommodate guest requests and contact appropriate staff if necessary
- Follow up to ensure requests have been met
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
We offer a range of benefits, including:
- A competitive salary
- A comprehensive training program
- Opportunities for career advancement
- A supportive and inclusive work environment
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