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Financial Claims Services Specialist
3 weeks ago
Role Overview
The Claims Management Group is a key contributor to strategic objectives of delivering an effective, fully funded and sustainable workers' compensation scheme for the Australian Public Service.
This role contributes to various financial and client service functions related to claims management.
Key Responsibilities:- Registration of new claims
- Administrative and processing tasks
- Collaboration with stakeholders to achieve optimal outcomes
Team members perform reconciliations of financial information across various sources, identify anomalies, and address these within legislative and policy frameworks.
They also develop and implement financial recovery programs where opportunities are identified.
This role requires strong communication and interpersonal skills for interacting with various stakeholders.
Data analysis and trend identification inform business decisions.