Senior Field Technician
1 week ago
About the Role
We are seeking a highly skilled and motivated Senior Field Technician to join our team at NBN Co. As a Senior Field Technician, you will be responsible for delivering end-to-end service to homes and businesses across the nation, ensuring timely, high-quality, and brilliant customer service.
Key Responsibilities
- Utilize your technical skills to identify and resolve complex network assurance faults and issues
- Install and maintain telecommunications equipment and infrastructure
- Provide exceptional customer service and support to customers
- Collaborate with a supportive and inclusive team to achieve business objectives
- Develop and maintain knowledge of telecommunications technologies and industry trends
Requirements
- Current Driver's License
- Strong communication and interpersonal skills
- Approachable and caring attitude to customer service
- Passion for problem-solving and continuous learning
- Ability to work autonomously and as part of a team
- Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence
What We Offer
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Collaborative and inclusive work environment
- Recognition and rewards for outstanding performance
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