Senior Field Technician Nowra or Ulladulla

2 months ago

North Sydney, Australia NBN Co Full time

Job Expectations

Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day.

As a Senior Field Technician, you’llutilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers’ faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future. 

Please note, we are looking for candidates based in the Nowra or Ulladullaregion.

A bit about your role

As part of a field service team, you’ll discover a diverse and dynamic workplace where no two days are alike. You’ll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to delivertimely, high quality and brilliant customer service. 

In your day to day work you’ll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you’ll see the impact of your work in real time with every satisfied customer. You’ll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step. 

A bit about you 

To thrive in this role, you’ll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You’ll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.

What you’ll put in:

Current Driver’s License 

Strong communication skills, both written and verbal 

Approachable and caring attitude to customer service 

Passion for problem-solving

An appetite for challenge

Comfortability working to tight deadlines 

Confidence to act with autonomy, integrity, and pace under pressure 

Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required

What you’ll get out:

18 weeks of paid parental leave

Discounted gym memberships + other corporate benefits

Device allowance or mobile device

Options for salary sacrificing

An inclusive work culture that priorities balance and wellbeing 

A dedicated and caring team of subject matter experts to train and support you 

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