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Senior Field Technician

2 months ago

North Sydney Council, Australia NBN Co Full time

About the Role

We are seeking a highly skilled and motivated Senior Field Technician to join our team in the Nowra or Ulladulla region. As a Senior Field Technician, you will be responsible for delivering end-to-end service to homes and businesses across the nation, ensuring timely, high-quality, and brilliant customer service.

Key Responsibilities

  • Utilize your technical skills to troubleshoot and resolve complex issues with copper and fibre network assurance fault finding and installs.
  • Collaborate with a supportive and inclusive team to deliver service with integrity and solutions with a smile every day.
  • Work independently with autonomy, integrity, and pace under pressure to meet tight deadlines.
  • Travel to areas of work away from your nominal place of residence where required.

Requirements

  • Current Driver's License
  • Strong communication skills, both written and verbal
  • Approachable and caring attitude to customer service
  • Passion for problem-solving
  • An appetite for challenge
  • Comfortability working to tight deadlines
  • Confidence to act with autonomy, integrity, and pace under pressure

What We Offer

  • 18 weeks of paid parental leave
  • Discounted gym memberships + other corporate benefits
  • Device allowance or mobile device
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing
  • A dedicated and caring team of subject matter experts to train and support you