
Dedicated Legal Support Professional
5 days ago
We are seeking a dedicated legal support professional to join our Superannuation & Insurance team in Melbourne's CBD.
This role offers the flexibility to work both from home and in the office, providing a balanced and dynamic working environment.
As a vital member of our team, you will be the first point of contact for both new and existing clients considering a claim.
The ideal candidate will demonstrate a willingness to grow and develop in a fast-paced role, leveraging their strong client service skills to provide exceptional support.
The role involves:
- Providing accurate updates and information to clients in a timely manner, ensuring expectations are managed effectively.
- Overseeing the administration of client files from opening to closure, maintaining a high standard of organisation.
- Drafting and producing client correspondence with professionalism and attention to detail.
- Handling and actioning all incoming post promptly and efficiently.
- Preparing and processing client invoices with accuracy and adherence to guidelines.
- Performing a range of general administrative tasks as required to support the team.
The key qualifications for this role include:
- Experience in a legal support role is highly regarded but not essential.
- Exceptional organisational and time management skills.
- The ability to multi-task, prioritise effectively, and perform under pressure.
- A proactive and enthusiastic approach, with the ability to work autonomously and as part of a team.
- Confidence and resilience in fast-paced environments, with the tenacity to meet deadlines.
- A keen eye for detail and a commitment to delivering work of the highest standard.
- Excellent and tactful communication skills, including verbal, written, and interpersonal abilities.
- Proven capacity to build and maintain strong relationships with clients and colleagues.
- Sound judgement in escalating issues or information to a supervisor when necessary.
- Proficiency in the Microsoft Office suite.
Our company offers a supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive.
We value diversity and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.
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