Guest Service Representative

5 days ago

Adelaide, South Australia beBeeAmbassador Full time $40,000 - $70,000
Front Desk Ambassador

Nestled in the heart of Adelaide, our hotel offers self-contained apartments and suites. Guests can enjoy breakfast at the on-site restaurant or order in-room dining.

As a Front Desk Ambassador, you will be the welcoming face for our guests' stay, ensuring exceptional hospitality from check-in to check-out.

Key Responsibilities:

  • Provide VIP service to guests from check-in to check-out
  • Communicate effectively with guests and colleagues to ensure cohesive collaboration
  • Overcome challenges and transform them into success stories
  • Promote hotel amenities and services by understanding products and offerings
  • Share knowledge on neighborhood hotspots and must-visit gems
  • Accurately handle reservations and manage guest accounts

Requirements:

  • Innovative approach to customer service expectations
  • Collaboration and independent work skills
  • Multitasking and strong organisational and time management skills
  • Proficiency in written and verbal communication
  • Previous experience in front desk operations is an asset

About Us:

We welcome diversity and provide opportunities for growth and learning. We invite you to join us on our journey of excellence.

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