Administrative Coordinator

1 day ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $63,000 - $83,000

Front Desk Support and HR Assistant

The Front Desk Support and HR Assistant plays a vital role in providing exceptional customer service to our visitors, while also supporting the Human Resources team with administrative tasks.

Key Responsibilities:

  • Provide top-notch customer service over the phone and in person, ensuring that our visitors feel welcome and supported.
  • Answer telephone calls, handle inquiries, and direct calls to the correct employee as needed.
  • Manage incoming and outgoing mail/courier services, ensuring timely delivery and collection.
  • Assist visitors with sign-in/sign-out procedures when entering and exiting the premises.
  • Book company vehicles, conference rooms, and catering as required.
  • Support RME events such as conferences, luncheons, etc., as needed.

HR Administration:

  • Coordinate interviews, ensuring smooth logistics and effective communication.
  • Prepare pre-employment checks during the recruitment process, maintaining confidentiality and attention to detail.
  • Conduct new employee inductions, highlighting company policies and expectations.
  • Assist with documentation drafting, including contracts and other employee documents.
  • Perform data entry and maintenance of systems for new and current employees throughout the employment lifecycle.
  • Provide general HR guidance and support to employees, addressing queries and concerns promptly.
  • Generate reports and collate information to support managers, facilitating informed decision-making.

Requirements:

  • 2+ years of administrative, clerical, and/or reception experience in a medium-sized organization.
  • Exceptional customer service skills, with a focus on professionalism and congeniality.
  • Well-presented, highly professional, and congenial manner, with excellent written and spoken communication skills.
  • High-level time management and organizational skills, with the ability to prioritize conflicting tasks effectively.
  • High degree of accuracy and attention to detail, with the ability to discreetly handle confidential information and situations.
  • High level of computer literacy, including intermediate Microsoft Office software.

Desirable Qualifications:

  • HR administration experience is a significant advantage, offering valuable expertise and skills.

About this Role:

This is an exciting opportunity to join our dynamic team as a Front Desk Support and HR Assistant. If you possess excellent customer service skills, a keen eye for detail, and a passion for HR administration, we encourage you to apply.

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