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Technical Team Lead

2 months ago

Sydney, New South Wales, Australia Employsure Full time
About the Role

We are seeking an exceptional Technical Team Lead to join our Sydney office. As a key member of our IT team, you will be responsible for leading a team of technical experts and providing exceptional IT support to our business.

Key Responsibilities
  • Lead a team of technical experts to deliver high-quality IT support and services
  • Develop and implement IT strategies to improve service levels and efficiency
  • Collaborate with internal stakeholders to ensure seamless IT operations
  • Coach and mentor team members to enhance their technical skills and knowledge
Requirements
  • Proven experience in IT leadership and technical support
  • Advanced knowledge of desktop applications and IT hardware
  • Strong troubleshooting and problem-solving skills
  • Relevant ITIL certification (e.g., ITIL Foundation)
What We Offer
  • A dynamic and supportive work environment
  • Ongoing learning and development opportunities
  • A competitive salary and benefits package
  • The opportunity to work with a globally recognized brand

We are committed to creating a diverse and inclusive workplace. We welcome applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Aboriginal and Torres Strait Islander origin, as well as people with disabilities.