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APS3 Participant Support Officer

2 months ago

Dandenong, Victoria, Australia Randstad Full time
About the Role

We are seeking a highly motivated and organized APS3 Participant Support Officer to join our team in Regional Victoria - Dandenong. As a key member of our team, you will provide exceptional support to our participants, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide counter/reception support, including participant enquiries and online support.
  • Manage the team shared email inbox, appointments, and telephone enquiries.
  • Coordinate appointments and ensure facilities are accessible.
  • Support planning teams and undertake data entry activities.
  • Receive and record complaints and feedback in our business systems.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive hourly rate of $37.36 + 11.5% Superannuation.
  • Hybrid working arrangements may be available after the initial training period.

Requirements:

  • Australian citizenship.
  • Ability to attend virtual interviews.

How to Apply:

Submit your application, including a cover letter and current CV, before the application deadline. Please note that only suitable candidates will be contacted for an interview.

Contact Information:

For more information, please contact Kris at Randstad. We look forward to hearing from you