Senior Fleet Relationship Manager
1 week ago
The Relationship Manager at Sg Fleet Australia Pty Ltd is responsible for delivering exceptional customer service and understanding the needs of our clients. This role manages a portfolio of customers and leads a team of Fleet Managers to respond to customer requests and seek opportunities for business growth.
Key Responsibilities- Build and maintain strong customer relationships, understanding client needs, and regularly reviewing customer fleets to identify opportunities for cost reduction and growth.
- Lead the team of Fleet Managers to proactively manage customer portfolios and deliver professional fleet management services.
- Drive a consistent safety and compliance focus with internal and external stakeholders, ensuring critical activities are executed in a timely manner.
- Capture business potential and maximise client renewal while maintaining high margins, seeking opportunities to upsell products and services, and introducing initiatives to add value to the relationship.
- Take ownership of issue resolution, ensuring contractual obligations and Key Performance Indicators (KPIs) are met and exceeded.
- Experience in building and maintaining relationships at senior corporate levels.
- Ability to effectively manage relationships, deliver clear messages, and negotiate with clients.
- Superior communication, negotiation, and presentation skills.
- High level of IT proficiency, including Microsoft Office (Excel, Word, PowerPoint).
- Strong understanding of the Australian fleet management, FBT, and salary packing environment.
Sg Fleet Australia Pty Ltd is a leading financial services company specialising in fleet management, vehicle leasing, and salary packaging. We offer a diverse range of benefits, including flexible work arrangements, career progression opportunities, and a comprehensive learning budget.
We are a proud equal opportunity employer, committed to diversity and belonging. If you are ready to take on a challenging role at a company that values work-life balance and career development, please submit your application.
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