Service Call Coordinator

3 days ago


Central Coast Council, Australia beBeeCommunication Full time $40,000 - $60,000
Service Coordinator Role Overview

We are seeking a highly motivated individual to coordinate successful delivery of regular service calls. The ideal candidate will respond to clients, arrange repairs with our service technicians, and provide exceptional customer service.

Key Responsibilities:

  • Respond to client inquiries in a professional manner.
  • Communicate client requirements with our Service Technicians and schedule service visits.
  • Process purchase orders and invoices as necessary.
  • Follow up on current jobs and provide updates to clients.
  • Identify opportunities to improve processes or expand the service business.

Requirements:

  • Background in a similar role or experience in service and repairs.
  • Excellent communication skills and friendly customer service approach.
  • Strong computer literacy and knowledge of internal systems.
  • Highly motivated and results-driven team player.

Benefits:

  • Employee discounts on products and services.
  • Quarterly incentive scheme.
  • Employee Assistance Program for mental wellness.
  • Comprehensive benefits package including discounts and more.

Training and Development:

  • Comprehensive training program to equip you with necessary skills and knowledge.

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