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Customer Service and Order Coordination Specialist
2 weeks ago
The portfolio of brands continues the 160-year legacy, providing quality food to create delicious moments for consumers globally.
This role ensures timely receipt, processing, and dispatch of orders across the Australian customer base.
- Process orders accurately and on time
- Coordinate freight pickups and changes with retailers' logistics partners
- Manage system maintenance, sample orders, credits, and returns
- Provide technical support for order systems and resolve exceptions
- Drive continuous improvement in service and logistics
We're seeking individuals who can thrive in a fast-paced environment with critical deadlines.
- Strong written and verbal communication skills
- Ability to adapt quickly, think critically, and resolve problems effectively
- B2B customer service experience (preferred)
- Team player with attention to detail and flexibility to work at multiple sites
We stand for high performance with integrity and celebrate our collective achievements.
Our team values include a sense of belonging, empowerment, recognition, and collaboration.
Seniority level- Entry-level
- Full-time
- Administrative
