Risk Management Leader for Claims Operations
2 months ago
Job Summary:
Marsh is seeking a highly experienced claims professional to lead our Claims Operations team in Australia. As the National Risk Management Leader, you will be responsible for managing the team and ensuring the delivery of high-quality claims management services to clients and brokers.
Key Responsibilities:
- Manage the Australian Risk Management Claims Operations Team
- Work closely with broking teams to deliver claims management services
- Ensure the delivery of high-quality claims management services to clients and brokers
- Lead the team to achieve KPIs and targets
- Use data and analytics to drive high performance culture
- Coordinate work distribution, priorities, and performance of the team
- Drive high performance by aligning individuals' goals to Unit and Company objectives
- Identify opportunities for continuous improvement and enhanced efficiency
- Build team capabilities and succession planning through coaching, mentoring, and training colleagues
- Respond to queries from clients and brokers, and attend client meetings
- Prepare routine and ad hoc reports, including claims trends analysis
- Meet service levels set out in Client Service Agreements and in the Claims Handling Guidelines
Requirements:
- 6+ years' experience managing direct reports
- Expertise and knowledge managing Industrial Special Risks and Liability claims across a broad range of clients
- Experience managing major and international clients claims across a broad range of products
- Tier 1 ANZIIF qualification and/or a strong background of vocational experience in claims management
- Strong technical knowledge and claims analysis
- Ability to maintain and strengthen relationships with clients and insurers and their respective agents and representatives
- Good negotiation and persuasion skills
- Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence
- Strong written and verbal communication skills
-
Melbourne, Victoria, Australia Marsh Full timeJob Title: National Risk Management Leader, Claims OperationsMarsh is seeking a highly experienced and skilled professional to lead our Claims Operations team in Australia. As a National Risk Management Leader, you will be responsible for managing the Australian Risk Management Claims Operations Team and working closely with our broking teams to deliver...
-
Melbourne, Victoria, Australia AU002 Marsh Pty Ltd_AU Full timeJob Title: National Risk Management Leader, Claims OperationsAbout the Role:We are seeking an experienced claims professional to join our Claims Operations team in a senior leadership role. As the National Risk Management Leader, Claims Operations, you will be responsible for managing the Australian Risk Management Claims Operations Team.Key...
-
National Risk Management Leader, Claims Operations
2 months ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeAbout the RoleMarsh is seeking a highly experienced Claims Operations Risk Management Leader to join our team in Sydney or Melbourne. As a key member of our Claims Operations team, you will be responsible for managing the Australian Risk Management Claims Operations Team.Key ResponsibilitiesManage the Australian Risk Management Claims Operations Team,...
-
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeMarsh is seeking a highly experienced claims professional to lead our Claims Operations team in Australia. As the National Risk Management Leader, Claims Operations, you will be responsible for managing a team of claims professionals and working closely with our broking teams to deliver exceptional claims management services to clients and brokers.Key...
-
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeAbout the RoleMarsh is seeking an experienced claims professional to join our Claims Operations team in a senior leadership role. As National Risk Management Leader, Claims Operations, you will be responsible for managing the Australian Risk Management Claims Operations Team.Key ResponsibilitiesManage the Risk Management Claims Operations Team, ensuring high...
-
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeMarsh is seeking a seasoned claims professional to lead the Australian Risk Management Claims Operations Team. As a key member of our Claims Operations team, you will be responsible for managing the end-to-end claims management process for all Risk Management Claims. Your expertise in managing Industrial Special Risks and Liability claims will be invaluable...
-
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeAbout the Role:Marsh Pty Ltd is seeking a highly experienced and skilled National Risk Management Leader, Claims Operations to join our team in Sydney or Melbourne office.Key Responsibilities:Manage the Australian Risk Management Claims Operations Team, ensuring high-level claims management services to clients and brokers.Work closely with broking teams to...
-
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeAbout the RoleMarsh is seeking an experienced claims professional to join our Claims Operations team in a senior leadership role. As National Risk Management Leader, Claims Operations, you will be responsible for managing the Australian Risk Management Claims Operations Team.Key ResponsibilitiesManage the Risk Management Claims Operations Segment for Claims...
-
Claims Operations Manager
1 month ago
Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleWe are seeking an experienced Claims Operations Manager to join our team at Gallagher. As a key member of our leadership team, you will be responsible for providing day-to-day leadership and management of the Workers Compensation Victoria claims operations team.Your primary focus will be on achieving superior claims outcomes in line with...
-
Claims Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleWe are seeking an experienced Claims Operations Manager to join our team at Gallagher Bassett. As a key member of our leadership team, you will be responsible for providing day-to-day leadership and management of the Workers Compensation Victoria claims operations team.Your primary focus will be on achieving superior claims outcomes in line...
-
Claims Operations Team Lead
3 weeks ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeJob Title: Faith & Education Team Lead, Claims OperationsMarsh is seeking a highly experienced claims professional to lead our Faith & Education Team in Claims Operations. As a key member of our team, you will be responsible for managing the team's workload, priorities, and performance, ensuring that we deliver exceptional claims management services to our...
-
Claims Operations Team Lead
1 month ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeClaims Operations Team LeadMarsh is seeking a highly experienced claims professional to lead our Claims Operations team in a leadership role. As a Claims Operations Team Lead, you will be responsible for managing the Claims Operations Faith and Education team, as well as managing staff within the Risk Management team.Key Responsibilities:Manage the Claims...
-
Claims Operations Team Lead
1 month ago
Melbourne, Victoria, Australia AU002 Marsh Pty Ltd_AU Full timeJob Summary:Marsh is seeking a highly experienced claims professional to lead our Claims Operations Faith & Education Team. As a Team Lead, you will be responsible for managing the team's workload, priorities, and performance, ensuring high-quality claims management services to clients and brokers.Key Responsibilities:Manage a team of claims professionals,...
-
Claims Operations Team Lead
3 weeks ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeJob Title: Claims Operations Team LeadMarsh is seeking an experienced claims professional to manage the Claims Operations Faith & Education Team and staff within the Risk Management Team.About the Role:The successful candidate will be responsible for managing the Claims Operations Faith & Education Team and staff within the Risk Management Team. This...
-
Claims Operations Team Lead
2 months ago
Melbourne, Victoria, Australia AU002 Marsh Pty Ltd_AU Full timeJob Summary:We are seeking an experienced claims professional to lead our Claims Operations Faith & Education Team and manage staff within the Risk Management Team.About the Role:Manage the Claims Operations Faith & Education Team, reporting to the Australian Claims Operations RM Leader.Own the FNOL claims process and end-to-end claims management (but for...
-
Claims and Operations Manager
2 days ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeClaims Team Leader Job DescriptionAbout the Role: We are seeking a highly skilled Claims Team Leader to join our growing Claims team.Key Responsibilities:Lead and inspire a high-performing claims team, motivating them to exceed outstanding metrics and deliver results.Manage the day-to-day operations of the claims team, setting clear performance goals and...
-
Senior Risk and Claims Specialist
1 week ago
Melbourne, Victoria, Australia Public Sector People Full timePSP is seeking a Senior Risk and Claims Specialist to join the Culture and Performance Directorate. This role is integral in managing the Council's risk management and insurance functions, ensuring a proactive culture of risk and safety throughout the Council.The Risk and Claims Specialist will work collaboratively across the Council to model integrity and...
-
Claims Team Leader
2 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeClaims Team Leader OpportunityFuse Recruitment is seeking an experienced Claims Team Leader to join their growing insurance underwriting company. This role requires a customer-centric and people-focused leader to manage a high-performing claims team, motivating them to exceed outstanding metrics and deliver results.Key Responsibilities:Lead and inspire a...
-
Operational Risk Management Leader
2 weeks ago
Melbourne, Victoria, Australia FourQuarters Recruitment Full timeFourQuarters Recruitment is seeking an experienced operational risk leader to join our client's team. As a key member of the Assurance Team, you will be responsible for leading the team, managing performance, setting objectives, and allocating workloads.The ideal candidate will have a strong background in operational risk management, with a deep...
-
Claims Team Leader
3 weeks ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeMotor Claims Team Leader OpportunityFuse Recruitment is seeking an experienced and customer-centric leader to join our client's growing Claims team as a Motor Claims Team Leader.About the Role:Lead a high-performance team of claims consultants, providing guidance and support to ensure timely and accurate claims processing.Oversee day-to-day operations of the...