Careers in Customer Service

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $70,000
Customer Service Specialist Job Opportunity

This is an exciting opportunity to work in a dynamic and inclusive workplace where you can define your career path and make a real difference to the communities.

You will have the chance to grow in a rapidly growing team and work collaboratively with a high-performing team to provide exceptional customer service.

Key Responsibilities:

  • Providing tailored solutions for overdue accounts via inbound & outbound calls
  • Discussing potential hardship arrangements and ideal payment methods for customers
  • Educating customers on services which they can use to help them better manage their accounts

Requirements:

  • Excellent verbal and written communication skills and a good understanding of customer needs
  • Previous customer service experience

Benefits:

  • A comprehensive training program
  • Flexible working model
  • Visibility across different functions and the ability to make informed decisions about your own career

This is a fantastic opportunity to kickstart your career in banking. You will be able to develop new skills, work with a talented team and contribute to delivering exceptional customer experiences.

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