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Retail Operations Manager

2 months ago

Saint Leonards, Victoria, Australia Coles Full time
About the Role

We're seeking a highly motivated and experienced Retail Leader to join our team as a Duty Manager. As a key member of our store leadership team, you'll be responsible for the smooth operation of our store during evening and night trade.

Key Responsibilities:

  • Lead and develop a high-performing team to achieve sales targets, cost control, and rostering requirements
  • Ensure exceptional store presentation, customer engagement, and local community involvement
  • Drive a customer-obsessed culture that celebrates success and prioritizes team members' health, safety, and wellbeing
  • Collaborate with the Store Manager to achieve business objectives and implement visual merchandising, safety, compliance, and stock management standards

About You:

  • Proven experience in a fast-paced retail environment with direct leadership experience
  • Ability to energize and motivate your team to deliver exceptional results
  • Strong communication and interpersonal skills to build relationships with customers, team members, and local community
  • Commitment to Coles' values and culture, including diversity, equity, and inclusion

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A flexible work arrangement that supports work-life balance

Why Coles?

We're a leading Australian retailer committed to creating a workplace that's safe, respectful, and inclusive for all team members. We're passionate about delivering exceptional customer experiences and making a positive impact in our communities.