
Reservations Supervisor
1 week ago
Job Overview
The Reservations Manager is responsible for overseeing the reservations team to ensure exceptional guest service standards are met.
Main Responsibilities:
- Supervise and train reservations staff members to optimize performance.
- Develop and communicate monthly objectives to boost occupancy and revenue.
- Maintain accurate records of room allotments and availability.
- Coordinate group bookings with hotels.
- Monitor special accounts and travel agency statistics.
Requirements:
- Previous experience in hotel reservations.
- Excellent communication and problem-solving skills.
- Able to maintain confidentiality.
Benefits:
- Discounted hotel stays and food and beverage at Accor properties worldwide.
- Complimentary dry cleaning and car parking services.
- Annual service recognition and tenure milestone awards.
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