Reservations Supervisor

2 weeks ago

Sydney, New South Wales, Australia beBeeManager Full time $60,000 - $90,000

Job Overview

The Reservations Manager is responsible for overseeing the reservations team to ensure exceptional guest service standards are met.

Main Responsibilities:

  • Supervise and train reservations staff members to optimize performance.
  • Develop and communicate monthly objectives to boost occupancy and revenue.
  • Maintain accurate records of room allotments and availability.
  • Coordinate group bookings with hotels.
  • Monitor special accounts and travel agency statistics.

Requirements:

  • Previous experience in hotel reservations.
  • Excellent communication and problem-solving skills.
  • Able to maintain confidentiality.

Benefits:

  • Discounted hotel stays and food and beverage at Accor properties worldwide.
  • Complimentary dry cleaning and car parking services.
  • Annual service recognition and tenure milestone awards.

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