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Operations Manager
2 months ago
Job Summary:
Hudson is seeking a highly skilled Operations Manager to lead the day-to-day operations of our luxury boutique in Australia. As a key member of our team, you will be responsible for ensuring seamless management of staff attire, POS system compliance, and boutique ambience.
Key Responsibilities:
- Operational Excellence: Lead the boutique's daily operations with finesse, ensuring flawless management of staff attire, POS system compliance, and boutique ambience.
- Logistics and Supply Chain: Oversee the seamless flow of luxury products, managing import, export, and logistics with precision while ensuring regulatory compliance.
- Customer Satisfaction: Monitor and elevate customer satisfaction, working closely with HQ to uphold exceptional service standards.
- Team Management: Play a pivotal role in recruiting, interviewing, and evaluating sales talent, and implement cutting-edge training programs to foster operational excellence.
- Collaboration: Collaborate with internal teams-retail, finance, marketing, CRM, HR-to ensure harmonious operations.
Requirements:
- Education: A degree in management or a related field.
- Experience: At least 5 years of experience in luxury retail, hospitality, or a service-oriented industry.
- Skills: Deep understanding of administrative operations with excellent analytical, problem-solving, and organizational abilities. Proficiency in MS Office applications (Word and Excel) is essential.
What We Offer:
Hudson offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.
