Documentation Specialist

6 days ago

Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $150,000
Job Description

We are seeking a skilled Technical Author to contribute to our team.

This role entails developing user-centric documentation, embracing Diátaxis principles, and collaborating with colleagues to establish documentation as a first-class engineering discipline.

As a Technical Author, you will be part of our documentation practice team, comprising documentation experts who collaborate to define excellence and drive documentation practice development.

The ideal candidate will have excellent written and verbal communication skills, technical curiosity, and fascination with software technology.

Responsibilities
  • Create, maintain, and improve software documentation
  • Collaborate with engineers to produce effective documentation contributions
  • Influence product development as an expert user with critical opinions on function and design
  • Engage with user communities to ensure documentation meets their needs
  • Encourage community engagement and contribution to documentation
  • Standardise content structure, presentation, style, and language across products
  • Collaborate with peers to advance documentation
Requirements
  • Cares deeply about functional written communication
  • Has a technical writer's mindset or a programmer with excellent documentation skills
  • Experienced in community engagement, open-source software, documentation, research, or other disciplines
  • Sympathetic to open-source software challenges and communities
  • Demonstrates technical curiosity and fascination with software technology
  • Excellent written and verbal communication skills
  • Familiarity with Linux, command line, application deployment, system operations, infrastructure management, Git, and documentation markup languages
  • Experience in software development contexts and holding a BSc/BA degree or equivalent
Benefits

We offer a distributed work environment, personal learning budget, annual compensation review, recognition rewards, holiday leave, maternity and paternity leave, Employee Assistance Programme, travel opportunities, and Priority Pass.

Nice-to-Have Skills
  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction, or visual design

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