Technical Advisor

2 weeks ago

Newcastle, New South Wales, Australia Suncorp Group Full time
{"title": "Technical Advisor", "description": "About the Role

We are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.

Key Responsibilities
  • Provide technical expertise to Claims Advisors to support the authorisation and approval of complex claims.
  • Contribute to the development of legislative and regulatory knowledge and skills within the team.
  • Coach and mentor Claims Advisors to ensure sound decision making and to assist in the development of technical capabilities.
  • Act as the subject matter expert for the immediate team in area of specialisation and provide specialist technical and/or professional advice.
What You'll Bring
  • Proven experience in NSW Workers Compensation and Personal Injury Management.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with Claims Advisors and other stakeholders.
What We Offer
  • A competitive benefits package and excellent work culture.
  • Opportunities for career development and growth within the organisation.
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
About Suncorp Group

Suncorp Group is a leading Australian financial services company that is committed to making a difference for people and in the communities they call home. Our Claims teams provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.

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