Technical Advisor

3 weeks ago


Newcastle, New South Wales, Australia Suncorp Group Full time
About the Role

We are seeking a highly skilled Technical Advisor to join our Claims team at Suncorp Group. As a Technical Advisor, you will play a critical role in providing technical assistance to our Claims Advisors, ensuring that claims are managed effectively and efficiently.

Key Responsibilities
  • Provide technical expertise to Claims Advisors on policy, legislation, and product knowledge.
  • Contribute to proactive claims management and drive cost-effective solutions.
  • Coach and mentor Claims Advisors to develop their legislative and regulatory knowledge and skills.
  • Act as the subject matter expert for the team, providing specialist advice on complex claims.
  • Increase awareness of the cost and consequence of technical decisions.
  • Provide technical expertise and support to ensure ongoing quality decisions and outcomes.
  • Actively share knowledge, advise, and coach others to build and develop technical capabilities.
  • Effectively interpret market information, legislative changes, and performance information to identify opportunities for improvement.
What You'll Bring
  • Proven experience in NSW Workers Compensation.
  • Experience in Personal Injury Management.
What We Can Offer
  • Competitive benefits package and excellent work culture.
  • Excellent discounts on retail favourite stores, banking, and insurance products.
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
  • Ongoing study support and career development programs.

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