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Relationship Manager, Agent Partnerships Specialist

2 months ago


Melbourne, Victoria, Australia Flywire Full time
About the Role

We are seeking a skilled Relationship Manager to join our team at Flywire. As a key member of our partnership team, you will be responsible for managing and strengthening relationships with our agent partners, driving revenue growth through cross-selling of our products and services, and executing strategies to increase agent utilisation of our Flywire Agent Solution.

Key Responsibilities
  • Manage and build key internal and external stakeholder relationships to execute growth plans
  • Work closely with the Senior Partnership Manager to execute strategies designed to increase agent sales growth and cross-selling opportunities
  • Responsible for onboarding new agents via in-person and virtual trainings
  • Act as the primary point of contact for agents and respond promptly to inquiries
  • Manage and strengthen existing customer relationships and drive revenue growth through cross-selling of our products and services
Requirements
  • Bachelor Degree in Business, Communications, or Marketing, Management or equivalent
  • 3+ years of past working experience in the International Education Market (working with education/migration agents will be a plus)
  • Experience with Overseas Student Health Cover a plus
  • Consistent record of achieving targets and strong stakeholder management skills
  • Proven track record of meeting or exceeding cross-selling targets
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to understand complex products and services
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team
  • Second language is a bonus
  • Ability to adapt to change and work in a fast-paced environment
What We Offer
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Dynamic & Global Team
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)