Enterprise Customer Success Professional

6 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $100,000 - $150,000

We are seeking a seasoned strategic professional to spearhead customer success initiatives.

The ideal candidate will be responsible for delivering value-driven programs that foster long-term relationships with customers and drive business outcomes. This role requires a deep understanding of customer needs, market trends, and the ability to develop tailored solutions that meet their objectives.

Key responsibilities include:

  • Developing and executing comprehensive customer success plans
  • Building and maintaining strong relationships with key stakeholders
  • Collaborating with cross-functional teams to deliver seamless customer experiences
  • Identifying and capitalizing on opportunities to drive revenue growth and retention

Required skills and qualifications:

Business Acumen

Proven experience in managing large-scale enterprise-wide transformation programs

Familiarity with Business Analysis and Project Management methodologies

Tech Savvy

Experience with ERP, Test Management, and Service Management deployments

Technical background with expertise in CRM software and customer success tools

Personal Qualities

Strong customer ownership experience (customer success, consulting, sales, account management)

5-7 years of experience working with large enterprise organizations and a proven track record of measurably impacting customer results

Benefits

This role offers a unique opportunity to make a meaningful impact on customer success and drive business growth. We offer a competitive compensation package, comprehensive benefits, and a collaborative work environment that fosters innovation and creativity.

Others

We are committed to diversity, equity, and inclusion in the workplace. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.

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