Customer Portfolio Manager

10 hours ago

Townsville, Queensland, Australia beBeeBusiness Full time $80,000 - $120,000
Job Overview

This role involves managing customer relationships to drive business expansion, enhance customer satisfaction and achieve revenue goals.

Key Responsibilities
  • Take ownership of customer relationship management to foster ongoing development and improve customer satisfaction.
  • Implement segment and portfolio strategies to retain and grow customer portfolios.
  • Manage sales and service contracts, identify potential sales opportunities and address customer inquiries.
  • Collaborate with peers and stakeholders to identify and qualify leads for business growth.
  • Develop and maintain account plans to support relationship development and contribute to financial objectives.
  • Meet individual and team performance targets.
Qualifications and Skills
  • Excellent communication and interpersonal skills are essential for this role.
  • Able to think strategically and adapt to changing circumstances.
  • Impact business performance and team engagement through effective collaboration.
Preferred Skills (not essential)
  • Understanding of the business and its customers is advantageous.
  • Knowledge of relevant products and solutions can be beneficial.

This is a permanent full-time on-site position based in Townsville, Queensland.

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