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Field Service Technician

2 months ago

Australia Evolvecairns Full time
About the Role

We are seeking a highly skilled and experienced Field Service Technician to join our team at Evolvecairns. As a Field Service Technician, you will be responsible for delivering and installing printers and MFDs into end-user environments in a timely manner.

Key Responsibilities
  • Deliver and install printers and MFDs into end-user environments in a timely manner
  • Provide post-sales technical support, including diagnosis, repair, and maintenance of Multi-Function Devices/Printers
  • A solid understanding of print connectivity and ability to diagnose IT-related issues
  • Accurate record keeping of all work completed for each site using in-house systems
  • Completing job workflow requirements
  • On-site break-fix and preventative maintenance service of office equipment
About You

To be successful in this role, you will require:

  • To be physically fit
  • Experience within the business equipment, photocopier service, and repair industry
  • Technical aptitude/troubleshooting skills and the ability to learn concepts quickly
  • Excellent presentation and communication skills
  • Ability to work autonomously
  • A solid understanding of print connectivity and ability to diagnose IT-related issues relating to print devices
  • A working knowledge of Print Management Applications and Software Solutions
  • Experience working on KYOCERA, OKI, Brother products will be considered an advantage but not essential
  • A Restricted Electrical Licence is desirable
  • Knowledge of JIM2 software desirable
Why Choose Evolvecairns
  • Stability and Security of a Permanent Full-Time position
  • Generous 13% employer contribution to Superannuation
  • Opportunity for a variety of experiences, including remote travel to some of the best outback and coastal locations in Tropical North Queensland
  • An inclusive environment with regular social events
  • Opportunity to expand your technical and experience, develop your industry skills, and ultimately your career
  • Paid day off on your Birthday
  • Paid Volunteer Day - allows employees to give back to incredible not-for-profit organisations
  • Paid time off for the Australian Red Cross Lifeblood group donation program

The applicant must be located in Cairns as operations work out of Cairns Office.

The preferred candidate will need to undergo a police check, have authority to work in Australia, a Working with Children Blue Card, and must have a current QLD driver's licence.