Energy Market Analyst

16 hours ago


North Adelaide, South Australia Energy Exemplar Full time
About Energy Exemplar

Energy Exemplar is a pioneering company in the field of energy market simulation software, with a strong presence in global markets. Our mission is to empower transformative energy decisions by providing innovative solutions that drive informed decision-making.

Job Description

We are seeking a highly skilled and motivated Energy Market Analyst to join our Support Team. As a key member of our team, you will be responsible for delivering exceptional customer experience and product support to our clients, ensuring they get the most out of our software.

Key Responsibilities
  • Provide technical support to customers, resolving issues related to our Cloud offerings and Desktop version.
  • Collaborate with Cloud Developers and Engine/GUI Developers to ensure issues are resolved and development requests are properly documented.
  • Develop and deliver training programs for existing and potential clients, maintaining and updating training materials as needed.
  • Produce educational content, such as articles and videos, to educate clients and market our software.
  • Assist in maintaining software user documentation and help platforms.
  • Stay up-to-date with market trends and developments, communicating insights to the development team as needed.
  • Support Account Management with Retention calls and visits with clients.
  • Assist in preparation and presentations for energy-related tradeshows and conferences.
Requirements
  • 2 years of full-time relevant work experience.
  • Strong analytical and problem-solving skills, with the ability to research and learn new techniques.
  • Excellent communication skills, including strong verbal, presentation, and technical writing abilities.
  • Team player, with the ability to be a self-starter and work independently as needed.
  • Knowledge of fundamental energy market analysis, capacity markets, environmental markets, demand side management/energy efficiency, electric utility resource planning approaches.
  • Demonstrated working knowledge of power plant operations, electricity, and gas markets.
  • Experience with computer and database management languages such as VBA, Python, and SQL.
  • Working knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, etc.).
Qualifications
  • Master's degree in Electrical Engineering, Mechanical Engineering, or a related field.
  • Degree or certificate specializing in Power Markets.
  • Experience with power market production cost and expansion planning models.


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