Healthcare Operations Coordinator
1 month ago
Your career in healthcare made personal.
Company Overview:
Medibank Private Limited is a leading health services provider in Australia, committed to delivering quality patient-centred care. Our company has recently unified its health services under one brand – Amplar Health, with a vision of becoming Australia's leading Hospital in the Home service provider.
Salary: $65,000 - $85,000 per annum, depending on experience
Job Responsibilities:
As a Healthcare Operations Coordinator, you will play a crucial role in ensuring the smooth delivery of our hospital substitution, hospital avoidance, and clinical home care services. Your key responsibilities will include:
- Supporting the intake and administration of referrals and the allocation of services
- Ensuring that appropriately skilled staff are rostered at the right time to deliver patient care to clients in their own homes
- Coordinating the scheduling of staff to meet forecasted requirements and rescheduling cover for unplanned changes in staff availability
Required Skills and Qualifications:
To be successful in this role, you will need:
- Previous experience working in a large-scale omni-channel planning/rostering environment
- Proven skills in time management, multi-tasking, and prioritising
- Ability to work effectively in a multi-faceted team and autonomously
- Experience in leave planning and scheduling to ensure continuity of service delivery
- High level of proficiency in Microsoft Excel, with experience in Access and SQL an advantage
Benefits:
We offer a range of benefits to support your career development and well-being, including:
- 5 weeks paid annual leave
- Flexible working options, including remote work and collaboration in our office when needed
- Access to Amplar Health Online Doctor, virtual GP consults for free
- 24/7 Employee Health Support Line, extended to families
- 14 weeks paid parental leave
- Subsidised health insurance for you and your loved ones
- Career development opportunities across Amplar/Medibank business
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