Healthcare Operations Coordinator

1 month ago


Sydney, New South Wales, Australia Medibank Private Limited Full time
Job Description:

Your career in healthcare made personal.

Company Overview:

Medibank Private Limited is a leading health services provider in Australia, committed to delivering quality patient-centred care. Our company has recently unified its health services under one brand – Amplar Health, with a vision of becoming Australia's leading Hospital in the Home service provider.

Salary: $65,000 - $85,000 per annum, depending on experience

Job Responsibilities:

As a Healthcare Operations Coordinator, you will play a crucial role in ensuring the smooth delivery of our hospital substitution, hospital avoidance, and clinical home care services. Your key responsibilities will include:

  • Supporting the intake and administration of referrals and the allocation of services
  • Ensuring that appropriately skilled staff are rostered at the right time to deliver patient care to clients in their own homes
  • Coordinating the scheduling of staff to meet forecasted requirements and rescheduling cover for unplanned changes in staff availability

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Previous experience working in a large-scale omni-channel planning/rostering environment
  • Proven skills in time management, multi-tasking, and prioritising
  • Ability to work effectively in a multi-faceted team and autonomously
  • Experience in leave planning and scheduling to ensure continuity of service delivery
  • High level of proficiency in Microsoft Excel, with experience in Access and SQL an advantage

Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • 5 weeks paid annual leave
  • Flexible working options, including remote work and collaboration in our office when needed
  • Access to Amplar Health Online Doctor, virtual GP consults for free
  • 24/7 Employee Health Support Line, extended to families
  • 14 weeks paid parental leave
  • Subsidised health insurance for you and your loved ones
  • Career development opportunities across Amplar/Medibank business


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