
Claim Leadership Opportunities
7 days ago
Job Opportunity: Claims Team Leader
In our Sydney based Claims Delivery team, we are looking for a passionate and experienced Group Life Claims Leader to join us on a permanent basis. You will be responsible for guiding an end-to-end claims team that supports our members on their journey back to work and health.
This role involves delivering innovative claims management practices, ensuring alignment with our policies, procedures, and reinsurance guidelines. You will thrive on technical decision-making, mentoring others, and driving continuous improvement in the field of claims assessment and complex case management.
About the Role
As a strategic thinker, you will analyse dashboards, reports, and financial data to identify trends and recommend solutions. Your expert knowledge of group insurance products and understanding of regulatory and legislative landscapes will enable you to interpret policy terms and contracts with ease.
Key Responsibilities
- Lead a team focused on supporting members through their journey back to work and health.
- Develop and implement innovative claims management practices.
- Ensure alignment with company policies, procedures, and reinsurance guidelines.
- Mentor team members in technical decision-making and problem-solving.
- Drive continuous improvement in claims assessment and complex case management.
Requirements
Our ideal candidate has:
- A deep understanding of claims assessment and complex case management.
- Expert knowledge of group insurance products.
- A strong analytical mindset, with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and drive service improvements.
What We Offer
We offer a supportive and inclusive work environment, with opportunities for career growth and development. Our benefits include:
- Competitive salary and bonus structure.
- Opportunities for professional development and training.
- Flexible working arrangements, including remote work options.
- A dynamic and collaborative team environment.
About Us
We are a leading provider of retirement savings and investment services, with over 2.4 million members and $330 billion in assets under management. Our mission is to help our members achieve their financial goals and secure their futures.
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