Hearing Care Support Specialist
2 weeks ago
Select how often to receive an alert and help people enjoy the delight of hearing.
As a leading provider of innovative solutions, we are on a mission to help individuals overcome hearing loss and improve their quality of life. To achieve this goal, we develop, manufacture, and distribute cutting-edge products that redefine the future of our industry.
We have exciting opportunities for customer service/admin professionals who can work across multiple locations in Melbourne, providing general support and leave cover for our busy hearing clinics. Working hours are between Mondays and Fridays 9 AM to 5 PM.
You will play a vital role within our business, providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client-facing role.
Responsibilities- Welcome clients and manage their experience for optimal outcomes
- Schedule and confirm appointments for our clients
- Provide administrative support to our Clinicians (Audiologists/Audiometrists)
- Manage day-to-day operations of our clinics efficiently
- Passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation, and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Access to discounts from over 500 retailers across Australia
- Generous employee discounts on products for yourself and your family
- Online wellbeing centre & employee assistance program
- Access to the LinkedIn learning platform
- Opportunity to grow and develop in your role and beyond
- A values-driven and people-centred culture
- A genuinely rewarding role with purpose and meaning
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