Hearing Care Specialist

4 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

Enhance Your Career in Hearing Care

A leading hearing healthcare group is seeking a dedicated professional to fill a key role.

  • This position involves providing exceptional customer service and supporting clients in achieving better hearing outcomes.

**Key Responsibilities:**

  1. Booking and confirming appointments for clients using our online schedule tool.
  2. Evaluating client entitlement to government funding assistance and health fund rebates.
  3. Following up with existing clients to encourage maintenance program renewal.
  4. Conducting hearing screening checks (training provided).
  5. Providing administrative support for day-to-day clinic operations.

**Requirements:**

  • Previous experience in sales and customer service, preferably in retail, hearing care services, pharmacy, or allied health.
  • Experience working with older demographics is preferred.
  • Strong interpersonal communication skills and empathy for clients are essential.
  • A Higher School Certificate (HSC) or TAFE Qualification is required.
  • Computer literacy skills are necessary.
  • A valid visa to work in Australia is mandatory.

**What's in it for you:**

  • A permanent part-time role offering a competitive salary, superannuation, and performance incentives.
  • A supportive team environment.
  • Opportunities for professional development through clear career paths and training.
  • The MyRewards program offering discounts to over 300 retailers and services.
  • An online wellbeing center with activities, workouts, meditations, and more.
  • An Employee Assistance Program.
  • Birthday and Christmas gifts.


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