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Warehouse and Logistics Operations Coordinator

1 month ago

Sydney, New South Wales, Australia Philips Full time
Job Summary:

We are seeking a highly skilled Warehouse and Logistics Operations Coordinator to join our dynamic supply chain team. As a key member of our team, you will play a crucial role in optimizing our warehouse operations, managing logistics processes, and ensuring seamless collaboration with our 3PL partners.

About the Role:
  • Oversight of inventory accuracy, coordination of storage capacity, management of returns, and driving continuous improvement in distribution processes.
  • Responsible for coordinating daily warehouse activities, monitoring performance metrics, and identifying areas for process improvements.
  • Collaboration with cross-functional teams to drive forecasting, quality control, and performance management initiatives.
Responsibilities:
  1. Reporting on service provider performance and implementing corrective actions as needed.
  2. Storage space capacity planning with the warehouse provider and ensuring optimal utilization.
  3. Collaborative forecasting with account teams and market demand planners to ensure accurate inventory levels.
  4. Quality coordination for delivery holds, scrapping activities, rework, and other related tasks.
  5. Outbound unhappy flow/exceptions management, including rush shipments and customer complaints.
  6. Monitoring inbound shipments and assisting with documentation as required.
  7. Performance management with the warehouse provider, focusing on KPIs outlined in their contract and Philips' standards.
  8. Support for transformation projects, such as introducing new flows and automation initiatives.
  9. Management of returns process and ensuring inventory accuracy between 3PL WMS and Philips' SAP system.
  10. Stock movement transactions as required and overseeing 3PL daily operations and governance.
  11. Coordination of quarterly audits and stock takes for Philips' warehouse.
  12. Assistance in setting up operations with new 3PL providers.
  13. Identification and resolution of issues related to warehouse performance, logistics, and reverse logistics.
  14. Proactive management of distribution costs to optimize operational efficiency.
Requirements:
  • Degree-level education in logistics or equivalent field.
  • 3-5 years of experience in warehousing and distribution processes, preferably within medical devices industries.
  • Strong knowledge of SAP software (SAP SBO / PRD).
  • Excellent Excel skills and proficiency in MS Office software.
  • Familiarity with Power BI dashboards (desired).
  • Availability to work from our warehouse located in Hoxton Park once per week, on average.
  • Ability to effectively prioritize and multitask in fast-paced operational environments.
  • Continuous improvement mindset with a focus on efficiency.
  • Experience in change management and influencing cross-functional stakeholders.
  • Solutions-focused, creative, and innovative individual with high organizational and planning skills.
  • Ability to critically think through complex processes and follow up on details.
  • Excellent communication, verbal, and written skills.
  • Results-oriented and highly analytical individual.
  • Self-starter with ability to work independently and take initiative.
  • Unique expertise or skills to complement existing capabilities.
  • Proactive approach to identifying and solving problems.
About Philips:

At Philips, we believe life is better when #youareyou. We're ranked #16 in Forbes' World's Best Employers list, earned the ultimate score of 100 Human Right's Campaign Foundation's assessment of LGBTQ workplace equality, and we're proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice in Australia for 3 years running.

Working at Philips is more than a job. Our people experience various unexpected moments when their lives and careers come together in meaningful ways. It's a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum.