Customer Service Delivery Specialist

16 hours ago


Melbourne, Victoria, Australia Osborne Richardson Full time

Osborne Richardson is pleased to partner with a renowned Melbourne-based client in the grocery industry, seeking a Customer Service Delivery Specialist to join their dynamic team.

This role presents an excellent opportunity for a dedicated individual to thrive in a fast-paced environment, utilizing their exceptional communication skills and passion for delivering outstanding customer experiences.

The ideal candidate will possess strong sales experience in customer-facing roles, have previous 3PL experience, and be proficient in MS Office. They will also be able to multitask effectively, work collaboratively within a small team, and maintain a high level of productivity in a busy setting.

In this exciting role, you will be responsible for accurately processing orders, coordinating inventory and logistics, and resolving discrepancies. You will also provide exceptional product information to customers, receive and enter customer orders via telephone and electronically, and foster strong relationships with clients to ensure seamless customer interactions.

To succeed in this position, you must be driven to succeed, have a proven track record of delivering results, and be passionate about the food industry. You will also be required to work in a flexible and collaborative manner, share joint responsibilities, and contribute to the development of strategies to improve customer experiences.

A competitive salary of $60,000 - $80,000 per annum, depending on experience, reflects the company's commitment to attracting and retaining top talent. This office-based role requires attendance 5 days per week, with opportunities for further career growth and development within the company.

If you are a motivated and customer-focused professional looking for a new challenge, please submit your application or resume directly to Natasha Donaghy at Osborne Richardson. A full position description will be provided to shortlisted candidates.



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