Administrative Support Specialist

3 weeks ago


Kwinana Beach, Australia Cleanaway Full time
About the Role

We are seeking a highly motivated and organized Administration and Customer Service Officer to join our team at Kwinana on a fixed-term basis. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer queries, and maintaining accurate records.

Key Responsibilities
  • Proactively handle internal and external customer inquiries via phone, email, and web
  • Manage customer complaints and resolve issues in a timely and professional manner
  • Raise, process, and reconcile invoices and purchase orders
  • Maintain our CRM database of customer information
  • Ensure accurate and timely filing and archiving of documents
  • Work collaboratively with customers to promote sustainable practices
About You
  • Previous experience in a customer service or administrative role
  • Working knowledge of JDE system or similar and Salesforce
  • Excellent communication and interpersonal skills
  • An eye for detail with prior data entry experience
  • Ability to work autonomously in a fast-paced environment
  • Proficient in Microsoft Office tools
Why Cleanaway?
  • Competitive salary package
  • Career opportunities in a high-growth Australian business
  • Supportive and safe work environment
  • Paid parental leave
  • Great company benefits, including employee share program, company discounts, and more


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