Health and Lifestyle Club Membership Manager

2 weeks ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

We are seeking a motivated and customer-focused Membership Sales Consultant to join our team at Next Gen Health & Lifestyle Clubs.

About the Role

The Membership Sales Consultant will be responsible for maximizing new membership sales, providing excellent customer service, and ensuring that members are utilizing their membership fully and retaining members through our premium service offering.

Key Responsibilities

  • Provide exceptional customer service to members and prospective members
  • Responsible for maximizing new membership sales
  • Carry out all aspects of the sales process from initial enquiry stage to continuing contact throughout the membership period
  • Ensure members are utilizing their membership fully and retaining members through our premium service offering

Requirements

  • Current Working with Children Check
  • Australian Residency or be eligible to work in Australia

What We Offer

  • A spectacular premium club environment
  • Excellent opportunities to advance your career
  • A free membership with great staff discounts
  • Innovative and forward thinking environment with industry-leading member engagement programs

About You

  • You love customer service and helping people
  • You are an excellent communicator with the ability to build rapport
  • You are comfortable dealing with customers by phone and in person
  • You are a team player who enjoys achieving goals
  • You are comfortable working with KPIs and/or sales targets
  • You have a passion for health and fitness


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