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Resort Operations Leader
3 weeks ago
About the Role
As a Property Manager, you will be responsible for leading day-to-day concierge operations and supporting the Director of Residences with the onsite exclusive letting portfolio.
Key Responsibilities- Coordinate and manage all aspects of the exclusive onsite letting service.
- Support resident onboarding, lease preparation, and compliance documentation.
- Manage tenant move-ins/outs, inspections, and general liaison.
- Assist in ensuring all letting activity aligns with brand standards and building expectations.
- Lead the Concierge team and oversee daily concierge operations, escalating building matters where needed.
- Coach and mentor the front-facing team in service standards, discretion, and brand alignment.
We are seeking an experienced and highly-motivated professional who can navigate complex stakeholder environments. Key qualities include:
- A strong focus and passion for resort operations.
- Sound understanding of emerging trends in the industry.
- Demonstrated ability to coach, mentor, develop, and inspire teams.
- Confident and articulate communication, negotiation, relationship, and networking skills.
- Demonstrated business acumen with the ability to make sound decisions and understand commercial implications.
- Ability to think strategically and plan on a mid to long-term scale.
- Entrepreneurial spirit with drive, ambition, and high levels of energy.
- Good interpersonal skills with the ability to communicate with all levels of team members.
Queensland Real Estate License or Residential Letting License – desirable
Additional Information- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Management
- Industries: Hospitality