Resort Operations Manager

3 days ago


Gold Coast, Queensland, Australia beBeeManagement Full time $100,000 - $120,000
Property Management Opportunity

We are seeking an experienced and motivated professional to take on a key role in our resort operations.

The successful candidate will be responsible for managing day-to-day concierge operations, supporting the onsite letting portfolio, and leading the Concierge team.

Key Responsibilities:

  • Coordinate and manage all aspects of the exclusive onsite letting service.
  • Support resident onboarding, lease preparation, and compliance documentation.
  • Manage tenant move-ins/outs, inspections and general liaison.
  • Assist in ensuring all letting activity aligns with brand standards and building expectations.
  • Lead the Concierge team and oversee daily concierge operations, escalating building matters where needed.
  • Coach and mentor the front-facing team in service standards, discretion and brand alignment.

About You:

To be successful in this role, you will have a strong focus on resort operations, sound understanding of emerging trends in the industry, and demonstrated ability to coach, mentor, develop and inspire teams.

You will also possess confident and articulate communication, negotiation, relationship and networking skills, as well as demonstrated business acumen with the ability to make sound decisions and understand commercial implications.

In addition, you will have the ability to think strategically and plan on a mid to long term scale, entrepreneurial spirit with drive, ambition and high level of energy, and good interpersonal skills with ability to communicate with all levels of team members.



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