Resort Operations Manager

6 days ago


Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $120,000 - $160,000
Job Overview

We're a dynamic and growing hospitality company that offers resort, travel club, and lifestyle travel brands.

This role will lead the daily operational success of our resort, interacting with guests, apartment owners, all resort departments, vendors, and stakeholders.

Key Responsibilities
  • Lead a driven team to provide an exceptional Customer Experience in a resort environment.
  • Operational knowledge and experience in hotel departments, with a strong focus on rooms divisions, food and beverage as well as revenue management.
  • Build strong relationships with key internal and external stakeholders.
  • Drive and achieve top-line revenue and bottom-line results.
Requirements
  • A Customer Experience superstar with a passion for creating personalized holiday experiences.
  • Proven experience in leading and engaging a team in a resort environment.
  • Operational knowledge and experience in hotel departments.
  • The ability to develop a budget and make sound decisions to ensure efficient operations.
What We Offer
  • Professional development opportunities.
  • Discounted hotel stays across destinations.
  • Subsidized private health cover.
  • Birthday leave.


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