Customer Experience Advocate

4 days ago


Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $38,000 - $71,000

Job Title: Customer Experience Advocate

Job Description:

We're seeking a dedicated customer experience advocate to provide top-notch support and resolve inquiries efficiently.

You will be the initial point of contact for customers, assisting them in navigating their super with clarity and care.

Your key responsibilities include:

  1. Delivering personalized support across various channels, ensuring a seamless customer experience.
  2. Utilizing multiple systems and knowledge bases to provide accurate solutions.
  3. Maintaining confidentiality and professionalism while maintaining a positive attitude.

To excel in this role, you should be passionate about delivering exceptional customer service, tech-savvy, and quick to learn new systems. If you enjoy solving problems and adapting to fast-paced environments, we'd love to hear from you

We offer a range of benefits, including:

  • A permanent position with opportunities for career growth.
  • Exclusive discounts with well-known brands.
  • Free parking and a vibrant office atmosphere.
  • Recognition programs that celebrate your achievements.
  • Access to Employee Assistance Programs (EAP) for you and your family.

We are an equal opportunity employer, providing equal benefits and opportunities for hiring and advancement without discriminating based on protected characteristics.



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